The lecture focuses on organisational health literacy, explaining its development and importance. Organisational health literacy aims to make it easier for individuals to access, understand, and utilise health information and services. Key definitions and characteristics of health-literate organisations are discussed, emphasizing leadership, workforce preparation, and inclusive communication strategies. The concept of health literacy responsiveness is introduced, highlighting its role in promoting equitable access to health-related resources. Practical actions for creating health-literate organizations are outlined, including developing accessible health information, and improving communication channels. The impact of professional health literacy on organisational health literacy is also addressed, emphasizing the role of healthcare professionals in promoting patient understanding and engagement. Overall, the lecture underscores the significance of organisational health literacy in improving health outcomes and emphasizes the importance of individual and collective efforts in promoting health literacy.

Produced within the Erasmus+ funded project Skills4 Health Literacy.